Covid-19

Find here information about about check-in, booking procedure etc.
  • SafeEntry (a national checking system) to log the entries and exits of guests, vendors and staff members.
  • For staff temperature-taking via thermal scanners at entrances or standard temperature screening thermometers.
  • Face masks are available upon request.
  • Use of premium grade solutions for cleaning and sanitization.
  • Increased frequency of deep cleaning of all areas and all high touch-point surfaces such as doors, switch buttons, room keys, remote controls and pens.
  • Additional guest sanitization stations in the apartment.
  • Rooms are fully disinfected after each departure, and food grade bleach is used for cleaning of cups and utensils provided in rooms.
  • Single-use amenities are provided in every room.
  • All staff to service or enter rooms wearing Personal Protective Equipment (PPE)1.
  • Option to reduce daily housekeeping services and contactless ways to exchange linens.*Please ask for this when booking this apartments or on your arrival.

F.A.Q.

Supporting Subheading
As the situation is still evolving, we advise guests to refer to the Greek Government advisory for the most updated information prior to booking their travel to Corfu Greece.

This cancellation policy applies for confirmed restrictions in traveling from country of origin and/or Greece.

•Refundable offers can be changed or cancelled with no charge up to 24 hours before arrival day (dependent on the rate and plan policy of individual booking platforms OTAs).
• Non Refundable offers are allowed a one-time complimentary change of stay dates if the change is made up to three days prior to arrival.
• Do note that changing the stay dates on any reservation may result in different pricing and the latest pricing for your amended stay dates will apply.
• Cancellation policies may vary depending on offer or rate plan. We advise all customers to review the cancellation policy of the selected offer before confirming their reservation online.

• For direct reservations, please contact us through our website by completing a contact form.
• For OTA reservations please contact your reservation provider. Unfortunately, we are unable to solve any issues when booking hasn’t been made direct.

Yes, you may shorten your stay with no penalty if you have made your reservation directly with us.

For all other reservations please contact your OTA.

We ensure that our staff are trained and regularly refreshed on the following:
• Proper handwashing techniques
• Enhanced hygiene and disinfecting practices, including familiarity with disease symptoms
• Food preparation and food safety with emphasis on measures specific to COVID-19
• Mask fitting, gowning, de-gowning and disposal of their Personal Protective Equipment (PPE)
• Government protocols for managing unwell guests and suspected and confirmed COVID-19 cases

While we do not provide free thermometers we are able to get for our clients, for their convenience. Please notify us prior arrival. Medical masks can be found in the apartment and are free of charge.
Our staff must wear a medical mask at all times and must undergo temperature screening at least 2 times a day. Unwell staff are not allowed at work.

Our housekeeping staff will wear a full set of Personal Protective Equipment (PPE)1 when servicing your rooms. Should you prefer to replenish your room amenities in a contactless manner, we will leave them at a designated place and time. Please let us know if this is your wish.